Template notice: this document is a template and has not been reviewed by a lawyer. It is not final.
Terms of Service
Last updated: [DATE]
Please read these terms carefully.
1. Acceptance of terms
By creating an account or using 44CRM Next (the “Service”) you agree to these Terms. If you use the Service on behalf of a company, you confirm you may bind that company. If you do not agree, do not use the Service.
2. Accounts
You must provide accurate information and keep your sign-in credentials confidential. You are responsible for activity under your account. Each company account is a separate workspace. Individual plans include one user; additional users require the multi-user add-on when available. Tell us promptly of any unauthorized use.
3. Subscription, billing and free trial
New companies receive a free trial of 30 days. After the trial the subscription is [Individual plan, $10/month], billed [in advance / monthly] unless cancelled. Optional add-ons are priced separately when offered. Fees are [non-refundable except as required by law]. We may change prices with [30] days' notice. Taxes may apply. [Payment processor and card-on-file terms to be added.]
4. Acceptable use
You agree not to: break the law or infringe others' rights; upload malicious code; attempt to access other companies' data or probe, scan or test the security of the Service; interfere with its operation; resell the Service without permission; or use it to send unlawful or unsolicited bulk messages. We may suspend accounts that violate this section.
5. Customer data ownership
You own the data you put into the Service (“Customer Data”). You grant us a limited licence to host, process and display it solely to provide and support the Service. You are responsible for having the right to store the personal information of your contacts. You may export or request deletion of your data as described in our Privacy Policy.
6. Privacy and security
Our handling of personal information is described in the Privacy Policy. We use reasonable administrative, technical and organizational measures, including per-company data isolation and encrypted connections, but no system is perfectly secure.
7. Termination
You may cancel at any time. We may suspend or terminate access for breach of these Terms, non-payment, or legal requirement. On termination your right to use the Service ends; we will make Customer Data available for export for [30] days before deletion, except where law requires otherwise. Sections that by their nature should survive will survive.
8. Disclaimers
The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted or error-free. Features described as “coming soon” are not available and may change.
9. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or loss of profits, revenue or data. Our total liability for any claim relating to the Service is limited to the fees you paid in the [12] months before the claim. [Lawyer to confirm enforceable limits.]
10. Governing law
These Terms are governed by the laws of [STATE / COUNTRY], without regard to conflict-of-law rules. Disputes will be resolved in the courts of [VENUE]. [Arbitration / dispute clause to be decided.]
11. Changes and contact
We may update these Terms and will post the new date above; continued use means acceptance. Questions: support@example.com. [Legal entity name and address.]